Managed IT Helpdesk Services for SMBs

Empower your business with reliable, expert IT support—anytime, anywhere.

Our Managed IT Helpdesk is designed specifically for small and medium-sized businesses seeking a scalable, cost-effective solution to streamline their IT operations. Whether you're navigating the complexities of the Microsoft Modern Workplace or simply need dependable desktop support, our team of certified professionals is here to help.

Key Features:

🔹 Microsoft Modern Workplace Expertise
We provide comprehensive support for Microsoft 365, Teams, SharePoint, OneDrive, and Intune—ensuring your workforce stays productive, secure, and connected. From onboarding and configuration to troubleshooting and training, we help you maximize your investment in Microsoft technologies.

🔹 Responsive Desktop Support
Our helpdesk handles everything from software installations and updates to printer issues, email configuration, and hardware troubleshooting. Whether your team is remote or on-site, we deliver fast, friendly support that keeps your operations running smoothly.

🔹 24/7 Helpdesk Availability
Enjoy peace of mind with round-the-clock support for priority 1 issues. Our technicians are available via phone, email, or teams chat to resolve issues quickly and minimise downtime.

🔹 Proactive Monitoring & Maintenance
We don’t just react—we prevent. Our approach is to resolve the core issues causing incidents using tools such as Microsoft Intune.

🔹 Security & Compliance Support
Stay protected with guidance on best practices for data security, identity management, and compliance with industry standards.

🔹 Scalable Solutions
Whether you're growing or optimising, our services scale with your business. Add users, devices, or services as needed—without the overhead of managing IT in-house.

Advanced Security & Awareness Tools and Subscriptions included with every user!

🔐 Huntress EDR (Endpoint Detection & Response)

  • Detects and responds to advanced threats

  • Continuous monitoring for malicious activity

  • Rapid incident response and remediation

  • Protection against ransomware, exploits, and persistent threats

🧠 KnowBe4 Diamond Security Awareness Training

  • Industry-leading phishing simulation and training

  • Customizable learning paths for employees

  • Compliance tracking and reporting

  • Builds a strong human firewall against social engineering

🧩 Huntress ITDR (Identity Threat Detection & Response)

  • Monitors identity-based threats across Microsoft 365 and Azure AD

  • Detects suspicious logins, privilege escalations, and lateral movement

  • Enhances visibility into identity misuse and insider threats

  • Complements EDR with identity-focused threat intelligence

Why Choose Us?

✅ Microsoft Certified Technicians
✅ Tailored Support
✅ Local Expertise with Global Reach
✅ Transparent Reporting & SLAs

Let us handle your IT—so you can focus on your business.
Contact us today to learn how our Managed IT Helpdesk can transform your workplace.

“ Starting from $75 per user, per month. No lock-in contracts! ”